Openness and a new way of thinking
The interface between man and machine is a critical point in the IIoT. It is precisely the “pain points” that determine how effective the overall solution will be. In other words, the question is how the user’s problems can be remedied in the machine. This issue is at the center of our Digital Innovation Process, in which the needs of the user are always treated equally with the technical aspects. To this end, people from different disciplines work together in a process that involves understanding, observing, refining, and continuous learning. Step by step, they come closer to designing a product that not only functions well technically but is also user-friendly.